Welcome

The point of this blog is to discuss different topics about how to


gain some moral strength!! Welcome!!


I am doing a little remodeling. I am going to put some of my posts about the same topic on there own page. So you can either click on the page topic at the left or the labels at the right to get to a post.












Tuesday, April 5, 2011

What is a Customer?

I got this out of one of my text books.

I think this is how we should look at everyone around us.

We should treat everone we know or come in contact with just like customers.

What is a Customer?

A Customer is the most important person ever in this office… in person or by mail.
A Customer is not dependent on us… we are dependent on him.
A Customer is not an interruption of our work… he is the purpose of it. We are not doing a favor by serving him… he is doing us a favor by giving us the opportunity to do so.
A Customer is not some to argue or match wits with. Nobody ever won an argument with a customer.
A Customer is a person who brings us his wants. It is our job to handle them profitably to him and others.
- A Repair Shop sign

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